With Urge Access, our clients have access to a HIPAA-complaint, AI-powered data management platform that provides real-time, in-depth, streamlined lead performance data in one easy-to-use portal. Through this platform, businesses can identify their most productive marketing channels along with missed opportunities and gaps, allowing for adjustments to advertising and promotional strategies that will equate to more sales conversations.
Furthermore, businesses could use Urge Access to set up personalized, customized automated appointment reminders to reduce the no-show rate while increasing staff efficiency. With the embedded calendar, leads could book appointments in real time and pay the applicable reservation fee online. Gone are manual calls, emails, and texting follow-ups for appointments.
Increase customer loyalty and retention rate with automated drip campaigns and journeys, push out new product/service launches to customized lists or the whole database, and communicate with clients directly via the web chat widget or 2-way texting.
But thats not all! Urge Access has a native reputation management system that provides review solicitation and surveys and encourages customers to leave reviews for the business. Manage comments and reviews from different platforms under one hub, and address feedback promptly.